FAQs

How can I contact Autoistry?

You can email us at info@autoistry.com where our customer service team will be happy to help you with whatever you need!

Do you ship worldwide?

Yes

What payment methods do you accept?

We accept all major credit cards (VISA, Mastercard, AMEX) 

What size cars fit inside the garage?

This garage is designed to perfectly fit popular toy cars like Hot Wheels and other 1:64 scale models — roughly 7 cm in length.

How do I mount it on the wall?

Each MiniBay Garage has a mounting hole on the back. Just use a nail, screw, or strong double-sided tape. No tools needed if you're using adhesive.

How long will it take to receive my order?

Standard shipping typically takes 7-14 business days, while priority shipping is 4-10 business days

What if I don't receive my order?

If you don't receive your order within 30 days after shipping, you are eligible for a full refund.

How do I return an item?

Please contact us at info@autoistry.com

What if the item(s) I received are defective/incorrect/damaged?

Please contact us if you have received merchandise that is incorrect, missing, and/or defective. Please include your order number, photographs of the item(s) and all related references upon receiving your package. We will do our very best to resolve your case as soon as possible.

What's your return policy?

We have a 30 day return policy. Please ensure items are unused, in original packaging, and reach out to us for instructions.

When will I receive my refund?

All refunds will be credited to your original form of payment. If you paid by credit or debit card, refunds will be sent to the card-issuing bank within 7-10 business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account. If you haven't received a credit for your return yet, here's what to do: Contact the bank/credit card company. It may take some time before the refund is posted to your account.